Lensintel — Feedback Studio

Good morning

Rajesh Kumar

24 Feb 2026 · Karnataka Regional Office

7

This Month

23

Video Clips

11

Audio Clips

23

Video Captures

11

Audio Captures

30

Synced

5

Mktg Picks

Quick actions

Announcements

New Questionnaire Active

Royale Aspira launch feedback form is live. Use for all dealer visits from today.

Audio Recording Now Available

Use audio-only mode for quick feedback in noisy environments or when video isn't possible.

Monthly Target

Collect 15 testimonials by 28 Feb. You're at 7 — keep going!

New Capture

Choose recording mode, then complete the steps

Recording Mode

Video

Full testimonial with visual presence. Best for marketing reels.

Recommended

Audio Only

Quick, discreet. Great for busy trade environments.

New

Customer

Feedback

3

Guidance

Step 1 — Who are you meeting?

Dealer

Trade Partner

Retailer

Retail Shop

End Customer

Homeowner

Painter

Contractor

Architect

Design Pro

Other

Custom

Step 2 — Feedback themes

Product Quality

Colour Range

Packaging

After-Sales

Tinting Machine

Brand Perception

Pricing

Supply Chain

Step 3 — Before you record

Tips for a great video testimonial

Frame — Position at eye level, subject facing a light source.

Audio — Choose a quiet space; hold the device steady.

Duration — Aim for 2–5 mins per topic for ideal length.

Consent — Confirm verbal consent on-camera before you start.

Language — Record naturally; AI will transcribe and translate.

Recording

Dealer · Product Quality, Colour Range

REC 02:14

Clip 2 · Session

Question 2 of 5

"How satisfied are you with the colour range available from Lensintel?"

Session

CustomerSharma Paints

TypeDealer

Location Bengaluru

Clips2 recorded

Recording

Duration02:14

Est. Size~48 MB

FormatMP4

Storage4.2 GB free

Audio Recording

Dealer · Product Quality, Brand Perception

RECORDING 01:47

Clip 1 of session

Live audio waveform

01:47Max 15:00

Question 2 of 5

"How satisfied are you with the colour range available from Lensintel?"

Session

CustomerSharma Paints

TypeDealer

Location Bengaluru

Clips1 recorded

Audio Info

Duration01:47

Est. Size~4 MB

FormatMP3 / AAC

Quality128 kbps

Session Recordings

Clip 1 — Introduction & Background

Audio Dealer

2:14 3.2 MB Hindi

Recording in progress…

● Live

01:47Recording…

Media Library

34 items · Video & Audio · 4 pending

Session Group · Mixed

M/s Sharma Paints — Dealer Interview

2 video + 1 audio · Bengaluru · 24 Feb

Uploading

Clip 1 — Introduction (Video)

Video Dealer

3:24 72 MB Hindi

Clip 2 — Follow-up Q&A (Audio)

Audio Product

2:14 Hindi

Clip 3 — Product Feedback (Video)

Video Positive

4:47 98 MB

LI_E00452_PAINTER_AUDIO_20260223

Audio Painter Pick

4:30 Kannada

Synced

LI_E00452_ENDCUST_20260222

Video Colour

2:38 Telugu

Synced

AI Insights

Sharma Paints · Sarvam AI + Claude Analysis

AI Summary

Content Overview

Mr. Rajan Sharma, dealer for 18 years, expressed strong satisfaction with Royale Aspira and Apex Ultima. The Tinting Machine has meaningfully increased customer footfall. Key concern: stock replenishment takes 3–4 days in peak season. NPS: 9/10 — Promoter. Interested in SmartCare demo.

Sentiment

Emotional Analysis

Overall: POSITIVE

Confidence 0.87 · NPS Proxy: Promoter

Positive72%

Neutral21%

Negative7%

SatisfiedLoyalConcernedCurious

Rating

Score & NPS

4.2 / 5.0 · Feedback Quality Score: 88 / 100

NPS Scale (0–10)

0

1

2

3

4

5

6

7

8

9

10

Follow up on stock replenishment delays with supply chain.

Share SmartCare catalogue and schedule demo visit.

Flag as Marketing Candidate — excellent 18-year loyalty story.

Sarvam AI

Transcription

Original — Hindi

मैं 18 साल से एशियन पेंट्स का डीलर हूं। रॉयल अस्पिरा और एपेक्स अल्टिमा मेरे सबसे अच्छे बिकने वाले प्रोडक्ट हैं। टिंटिंग मशीन से ग्राहकों की संख्या बढ़ी है...

English Translation

I have been a Lensintel dealer for 18 years. Royale Aspira and Apex Ultima are my best-sellers. The Tinting Machine has increased customer footfall significantly. However, during peak season stock replenishment takes 3–4 days...

Analytics

South Zone · February 2026

142

Zone Submissions

58

Audio Recordings

78%

Positive Sentiment

4.1

Avg. Rating

Capture Mode Split

Feb 2026 · All recordings

Video

Audio

Video 71%

Audio 29%

Sentiment by Region

Positive % · Feb 2026

Karnataka

84%

Tamil Nadu

78%

Kerala

71%

Andhra

65%

Telangana

58%

Geo Coverage

Active locations · Feb

Recent Submissions

Zone · all types

Employee	Mode	Mood
Rajesh K.		Positive
Priya S.		Positive
Arun M.		Neutral
Suresh V.		Negative

Top Themes This Month

All transcriptions · Video + Audio · South Zone